We Welcome & Inspire

What we will be doing

1. Extending our Ark for All programme

   As one of the UK’s leading accessible and inclusive attractions, through further development of our infrastructure, facilities, training and team culture.

   Accessibility

2. Next level visitor experience and becoming the UK’s leading zoo for playfulness

   Delivering “wow” with visitor welcome and engagement, developing signage and interpretation displays, and exciting new programmes and experiences. Enhancing our catering, retail, play, and public facilities.

   Explore

3. Expanding our education programme

   By growing capacity and scale with schools, developing new education spaces, offering education outside the classroom and developing new BIAZA accredited workshops.

   Schools & Education

4. Reaching out

   Reaching out to new audiences through a new community engagement strategy, using our natural environment to inspire and improve the wellbeing of all who come to us, and our own staff and volunteers.